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Measuring the performance of public services : principles and practice

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  • Additional Information
    • Publication Information:
      Cambridge: Cambridge University Press, 2012.
      New York: Cambridge University Press, 2012.
    • Publication Date:
      2012
    • ISBN:
      9781107004658
    • Notes:
      ISBN : 9781107004658 (hardback)

      Includes bibliographical references (p. [300]-311) and index
    • Accession Number:
      edsnop.I023547662.00