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  • 1-10 of  33 results for ""Lawrence A. Cunningham""
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Apology Strategies for Informal Complaints in Service Recovery and CRM Systems

  • Source: International Journal of Information Systems and Social Change (IJISSC), 2014, 5, 3, 31.

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Comparing Hybrid Services in the United States and China

  • Source: International Journal of Information Systems in the Service Sector (IJISSS), 2013, 5, 1, 17.

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Perceived Risk for Multiple Services in the Consumer Buying Cycle

  • Source: International Journal of Information Systems in the Service Sector (IJISSS), 2009, 1, 4, 33.

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A History of Prayer: The First to the Fifteenth Century (review)

  • Source: Spiritus: A Journal of Christian Spirituality ; volume 9, issue 2, page 245-248 ; ISSN 1535-3117

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  • 1-10 of  33 results for ""Lawrence A. Cunningham""